Hands On Trainings

After doing a Hands On Training for Dreamforce I decided I wanted a way to make the content available for anyone who wanted it. The problem was that handing someone a slide deck and workbook doesn't work. So I decided to make the training something that you can spin up a fresh Developer Edition org and walk through the concepts taught in the Hands On Training and the content as well

Using Entitlements to Meet Your SLAs

Learn how to use Salesforce's Entitlement Management system to help reach your organizations SLAs

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